When businesses implement traditional e-commerce tech for handling MLM shipping operations, there are bound to be some lapses. Therefore, you need MLM shipping technology exclusively designed for it so that operations stay aligned with your distributor network and payment system. But there’s more to it. The above infographic shows the complete product journey from its manufacturing to post-sales requirements with respect to MLM products.
Warehouse Management System: After a product is manufactured, it is added to the warehouse management system, which is also reflected in the MLM ERP system. The input suggests that the product is available for sale.
E-commerce Portal for Customers and Distributors: The MLM purchase interface is not limited to customers. In addition to customers, MLM businesses must have exclusive features for distributors, allowing them to make bulk purchases. If the product is sold by the distributor and directly delivered to the customer, the order info should be visible on the distributor portal. The portal should allow distributors to track and manage orders.
Order Management System: Once the product is purchased by a customer or distributor, its information is added to the order management system. MLM shipping technology must have a real-time sync with the warehouse management system to keep updating stock quantity. It should be integrated with all your purchase points, such as website, apps, or social media store, so that the business doesn’t miss out on any deal.
Fraud Prevention System: Once the order is made, its information, such as customer or distributor info, quantity, location, products, etc., should be passed through the product fraud prevention system. It will help you identify if there’s an unusual behavior and generate an automatic red alert for further investigation.
MLM Back-office Software: If the order is genuine, its info should be reflected in the MLM back-office software as well. It helps visualize the performance, calculate commissions, and do payouts as per the sales policy.
Transport Management System: After the purchase, the order info is added to the transport management system for the fastest and most cost-effective route selection, dynamic carrier selection, and real-time shipment tracking till the product gets delivered.
MLM Compliance Software: After the product is delivered, the distributor should provide the customer with a sales receipt and upload it to the MLM compliance software to ensure genuine sales.
Clawback Automation: In case there’s a refund or return request, MLM shipping technology must implement clawback automation technology that handles the return and reflects its impact in various tools, such as the MLM back-office and warehouse management system
Analytics and Order Prediction Capabilities: For each sales data point, MLM shipping technology should conduct analytics and order prediction. The information is shared with the warehouse management system, ensuring it maintains the optimum inventory levels.
