Building a Unified Local Services Directory Platform
Learn how Global MLM Solution helped design an MLM software platform for XP Network to connect local vendors and users under one scalable system.
Meet XP Network
A Local Services Platform Built on the MLM Model
XP Network connects local service providers with nearby users. It uses an MLM-based referral model to grow users and onboard vendors. The platform helps service businesses gain visibility and expand through trusted networks across regions.
Project Scope: System design and configuration of a Unilevel MLM software platform, including role hierarchy, referral logic, and workflow mapping for a local services marketplace.
Integrations
The Challenge
Building a Unified Local Services Marketplace
The client aimed to build a local services marketplace from scratch. The challenge was turning this vision into a scalable platform that could support growth and referrals.
Defining a clear marketplace business model
The client needed a system that could support local service providers while enabling structured growth through an MLM-based approach.
Designing the platform without legacy references
The development team had to architect the system from scratch with no existing workflows or technical benchmarks.
Structuring roles, referrals, and commissions
The platform required a clear hierarchy, referral logic, and commission rules that aligned with the business vision.
Planning for a scalable platform from day one
Both the client and the development team needed a foundation that could support growth across cities without rework.
Project Goals
Defining Clear Objectives for the Platform
The client defined clear business and system goals to guide development. The focus was on building a structured MLM platform that could support local services across the USA.
Build a unified local services marketplace at a national scale
Create one platform designed to connect local service providers and users across the USA.
Implement a fair and sustainable MLM commission structure
Ensure commissions reward only active members, with built-in dynamic compression logic to manage inactivity.
Support structured vendor onboarding
Enable controlled onboarding of service providers within the MLM framework, with listings published only after admin approval.
Design a system aligned with long-term growth
Build the platform to support expansion across cities without core changes.
Introduce service request and vendor bidding workflows
The system should allow registered customers to submit service requests. These are further shared with relevant vendors for bidding.
Maintain clear roles and referral structures
Define clear hierarchies and referral paths across vendor packages, agents, customer roles, and partner entities such as marketplaces and NGOs.
Our Solution
Designing a Marketplace Built for Trust, Growth, and Scale
Our team of experts at Global MLM Solution proposed a practical approach to help XP Network turn its idea into a working local services marketplace. Each solution focused on making the platform easy to use, trusted by users, and ready to grow.
Converted the client’s marketplace idea into a workable platform design
The team defined how the marketplace would function in practice, including structure, flows, and controls.
Designed location-based service discovery
To make the platform user-friendly, service providers were grouped by category and area, with ratings and feedback for quicker decisions.
Implemented the Unilevel MLM compensation plan
A structured unilevel MLM plan was set up to support referral-based growth and fair commission distribution. This plan also supported rapid team expansion across states.
Defined service request and vendor response flows
A simple service request flow was designed, which started with users raising service needs and receiving responses from relevant providers.
Planned cashback-based customer engagement
The team also implemented cashback rewards for customers to encourage repeat usage.
Established roles, packages, and admin controls
Vendor membership packages and approval flows were planned to maintain platform quality.
Strategy and Execution
From Concept to a Working Platform
The development team followed a proven framework to deliver a stable, scalable MLM-based local services platform, with a focus on accuracy and control.
Formalized business rules into system logic
Roles, referral paths, commission conditions, and active member rules were clearly defined and documented before development.
Architected a role-driven platform structure
The system was designed around distinct roles for vendors, agents, customers, administrators, and partners, each with defined permissions and workflows.
Engineered service, lead, and bidding workflows
End-to-end workflows were built to handle service listings, lead capture, vendor bidding, and lead closure.
Configured the MLM and financial processing layer
A unilevel MLM engine was implemented to track referrals, trigger commissions post-payment, and exclude inactive members from payouts.
Executed multi-level testing and validation
Functional, logic, and scenario-based testing were carried out to validate workflows, payouts, and edge cases.
Deployed the platform and enabled live monitoring
The platform was launched through a controlled deployment, with monitoring to ensure performance stability and operational accuracy.
Results
Real-World Adoption After Launch
After launch, XP Network began operating as a live local services marketplace supported by a structured MLM system. The key KPIs shared by the client include:
Strong vendor participation
851 service providers joined the platform across different service categories.
Active customer usage
447 customers registered and started submitting service requests.
Established agent network
32 agents were onboarded to support referrals and marketplace growth.
Build a Scalable Local Services Platform with Global MLM Solution
We will help you turn your services marketplace idea into a structured, scalable platform built for growth.
